We talked Jackie Straton the owner of Scratchin' the Surface and asked her to answer some questions about her business in Rimbey and how the Chamber has helped out.
1.How has Rimbey and District Chamber of Commerce helped your business?
Even though the last year and half has been challenging, the Chamber is coming back strong - it can only do that with passionate business owners and individuals. By being an active part of the Chamber board for a few years has kept my business in the conversation. People get to know you through the functions we would organize. They get to know us and our businesses on a deeper level when you have to roll up your sleeves and dive in side by side to make an event happen and be successful.
2. What makes your business unique?
We take the ordinary and make it extraordinary. We personalize everything. We like to spend time with each customer and find out what their needs are. If they are not sure what they want we engage in conversation to get creative juices flowing. If we can't help them we try to send them in the best direction possible. We have no minimums which is a major perk for small and startup ventures that don't need 500 mugs :) We have had people come back to us and say, "Do you remember that mug my daughter got me 5 years ago with my grandkids on it? Well, it got broken"... and we can say, "I'm pretty sure we still have it on file (and watch their eyes light up!!)
3. How long have you been in business in Rimbey? about 16 years
4. What's your favorite thing to do in Rimbey?
Work - I love interacting with other businesses, the clubs and groups (4-H) and the residents around Rimbey. It's so great when we have customers coming back again and again because of our products and services.
5. Are you having any sales coming up that you would like to include in the blog?
No sales but we new items are arriving for Christmas
6. Is there anything special that you would like to mention about your business or Rimbey?Rimbey is a very supportive, friendly town. We have a can-do attitude here in our store and in the town as a whole.